Reaching Passive Candidates

How to measure pipeline movement from QR scans to actual interviews

Published Oct 31, 2026

Two people discuss charts and papers at a table in a bright, open office.
  • Pair your QR scan and landing-page data with your applicant tracking system (ATS) records. Match candidates from the campaign landing page to their interview invitations, offers, and hire dates.
  • Tag every mail-sourced application in your ATS so you can report on it separately from job boards and your career site.
  • Measure the rate at each stage: application to interview, interview to offer, offer to hire.
  • Divide the campaign cost by interviews and by hires to compare direct mail with your other channels.
  • Set success targets before the next campaign, so you compare results to a plan.

This guide is for hospital, health-system, and other licensed-healthcare talent acquisition teams that have run, or are planning, a direct mail recruiting campaign. Follow the steps in order. Each one names a concrete action.

A scan means someone was curious enough to visit your landing page. It does not mean they applied, interviewed, or accepted an offer. Many teams stop counting at scans and then cannot say whether the campaign worked. RecruitCard provides QR scan and landing-page traffic data. You own the connection between that first interest and what happens in your hiring process.

Step 1: Set up a dedicated landing page for this campaign

Use one landing page that exists only for this mailing, so mail-driven traffic stays separate from every other source.

  1. Create a single URL that appears on the postcard and leads to a form or application path tied to this mailing.
  2. Capture name and email on that page. These two fields are what let you match a person to their ATS record later.
  3. Make the address campaign specific. A short, readable URL or a campaign parameter works. For example, a page named for the unit and the year keeps the source obvious in your analytics.
  4. Do not mix it with generic job-board applicants. The cleaner the separation, the easier the measurement.

Step 2: Tag every application that arrives through the mail campaign

Every application from the landing page should carry a campaign label in your ATS, or it will disappear into your general pipeline reports.

  • Use a required form field, a dedicated email address, or an ATS import rule to mark each record.
  • Name the label so you can filter on it later, such as "Direct Mail (Specialty, Location, Date)."
  • Keep the label on the record through every stage, from application to hire.

With the tag in place, you can report on the mail-driven pipeline separately from Indeed, your career website, or any other channel.

Step 3: Count applications and the move-to-interview rate

Pull an ATS report of all tagged applications, then count how many reached the interview stage.

  1. Filter your ATS to the mail-campaign tag.
  2. Count applications received and interviews scheduled.
  3. Calculate the rate: interviews scheduled divided by applications received, multiplied by 100.
  4. Compare that rate to your usual screening-to-interview rate for the same role or specialty.

If mail-sourced candidates interview at a similar or better rate than your other sources, that is a sign the targeting reached qualified people. Track this number for every campaign so you build your own baseline.

Step 4: Connect interviews to offers and hires

For every interviewed candidate, record whether they received an offer and whether they accepted.

This step shows whether the mail reached people who were qualified and willing to take the role, not just curious. Read the stage rates together:

  • Strong application to interview, weak interview to offer: the card may have drawn interest from people who were not the right fit. Review the targeting and the message.
  • Strong offer to hire: the audience was likely well qualified and the role was appealing once candidates learned more.
  • Strong interview to offer, weak offer to hire: the problem may sit with the offer itself, such as schedule, pay, or timing, rather than with the mail.

Step 5: Map the time from scan to interview and hire

Record four dates for each campaign candidate: scan or mail receipt, application, interview, and hire.

This timeline shows how long the pipeline actually took. Passive candidates are already employed, so they may need more time to consider a move than someone actively searching. Compare your mail-driven timeline to your typical hiring cycle for the same role, and use what you see to set realistic expectations for the next campaign. Scan timestamps come from the campaign tracking. Everything after that comes from your ATS.

Step 6: Calculate cost per interview and cost per hire

Divide your total campaign cost by the number of interviews, then by the number of hires, to get two figures you can compare across channels.

  1. Take the full campaign cost from your agreement with RecruitCard, plus any internal costs you want to include.
  2. Divide by tagged interviews to get cost per interview.
  3. Divide by tagged hires to get cost per hire.
  4. Calculate the same two figures for your other channels, such as job boards, search ads, recruiters, or agencies.

Use the same rules for every channel, so the comparison is fair. This ties the whole spend to hiring outcomes instead of scan counts. Keep in mind that a hard-to-fill role may produce few hires, so interpret small numbers with care.

Step 7: Document success criteria before the next campaign

Write down what success looks like before the next mailing goes out, so you compare results to a plan instead of explaining them afterward.

  • Set a target number of interviews for the requisition.
  • Set a target application-to-interview rate, based on your own baseline from Step 3.
  • Set a ceiling for cost per interview or cost per hire, based on your other channels from Step 6.

If the first campaign beat your expectations, raise the targets slightly. If it fell short, check whether the audience definition, the card message, or the landing-page experience needs adjusting. Each campaign then becomes data for the next one.

Where RecruitCard's tracking ends and yours begins

RecruitCard reports QR scans and landing-page traffic, and your ATS tracks everything after that point.

That split is practical. RecruitCard handles the campaign: targeting by license type, specialty, and geography, card design, printing, postage, delivery, and response tracking. Application review, interview scheduling, offers, and hires happen inside your hiring process. Ask your RecruitCard contact exactly which reporting fields you will receive, so you can plan how to match them to your ATS. When you link the two data sets, you can tell whether the mail-driven audience filled your role or only generated clicks.

A phased checklist for linking scan data to outcomes

Work through the campaign in four phases, and keep the campaign tag on every record the whole way.

  1. When the cards land: monitor scan counts and landing-page traffic. Record the campaign name and mail date in your ATS.
  2. As applications arrive: tag each one with the mail-campaign label. Screen and schedule interviews.
  3. During interviews and offers: track interview results, offer outcomes, and hire dates.
  4. After the pipeline settles: pull one report showing scans, applications, interviews, offers, and hires for the campaign. Calculate your stage rates and cost per outcome, then document what you learned.

Pick the length of each phase based on your own hiring cycle for the role. Some units move faster than others.

Plan your measurement before the cards go out. If you are considering a direct mail campaign for a hard-to-fill licensed role, we can walk through how the tracking would connect to your ATS. Book a 15-minute call

Why this matters more than scan counts alone

Scans show that the mail reached someone curious, while interviews and hires show whether it solved a hiring problem.

Passive candidates may take longer to apply than active job seekers. A modest scan-to-application rate does not by itself mean the mail failed, so look at application to interview and interview to hire before you judge it. When you follow the whole pipeline, you can explain the decision to finance and leadership with your own numbers. You can also compare direct mail fairly with job boards, search ads, and agencies, because you are measuring the same outcome for each: candidates who interviewed, received offers, and accepted roles.

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