How to Track Performance When You Mail to Multiple Markets at Once
- Give each market its own QR code and its own landing-page URL, so scans and visits are counted by location instead of pooled together.
- Keep the card design, employer branding and message identical across markets. Only the tracking identifiers and local details change.
- Compare markets using the same measures: scans, landing-page visitors, submissions and downstream actions, relative to pieces mailed in each market.
- Use the comparison to decide where to repeat, adjust targeting or troubleshoot.
- This guide is for HR and talent-acquisition teams planning a mail campaign that spans more than one market.
When you mail one campaign to several markets, you track each market separately with its own QR code and landing-page URL. That lets you compare results by location without losing the consistent card design that made the campaign cohesive. The six steps below walk through the setup in order, from planning to debrief.
Why Multi-Market Tracking Matters
Separate tracking matters because the same card can perform differently in different places, and a combined total hides that difference.
Local conditions vary. A market may have a small pool of qualified candidates, many competing employers, a high cost of living or a different local vacancy picture. Any of these can change how people respond to the same message. If all responses flow into one count, you cannot tell which locations are working and which need a different approach.
Market-level data also supports decisions after the mail drops. You can repeat a campaign where response is strong, shift effort toward a stronger market, or look into a weak market before you launch again.
Step 1: Define Your Target Markets Before Campaign Design
Start by deciding exactly which markets you will mail, and do it before anyone designs the card.
Set the number and size of markets
Decide how many separate geographic markets you want to reach. That might be three regions, five metro areas, or one nationwide audience divided into state or county segments.
Specify license, specialty and boundary for each
For every market, write down the license type, the specialty and the geographic boundary. The boundary can be a city, a county, a multi-county region or a state. For example, an ICU nurse audience in one metro area is a different market definition from the same audience across a whole state.
Estimate the audience for each market
Record an estimate of the eligible audience in each market. Without it, you cannot tell whether a quiet market is underperforming or simply small. Response is easier to read when you know how large the eligible pool was.
Check that markets are distinct
Confirm that each market is separate enough to justify its own tracking. Overlapping or adjacent markets make results hard to interpret. If two areas share a commuting zone, consider treating them as one market.
Step 2: Assign a Unique QR Code to Each Market
Each market gets its own QR code on the postcard, while the employer branding, message and visual design stay the same everywhere.
The QR code is the main tracking mechanism. When a recipient in Market A scans the code on their card, the scan is attributed to Market A and sends them to the page built for that market.
Name codes in a logical order
Number or label the codes in a sequence you can reference easily during analysis, such as Market 1, Market 2 and so on. Keep a simple key that matches each label to its geography, license type and specialty.
Test every code before mailing
Scan each code on a phone before the cards are printed. Confirm that each one opens the correct landing-page URL and that the scan appears in your tracking reports under the right market. A single swapped code can send an entire market's response to the wrong place.
Step 3: Create a Market-Specific Landing Page for Each QR Code
Each QR code should lead to its own URL and landing page that feels relevant to that market.
Keep the template, change the local details
Use one template and the same employer branding on every page so the candidate experience is consistent. Then add the details that make each page local, such as the location name, the address, a phone number or a hiring contact for that site.
Give candidates a clear next step
Each page needs one obvious way to respond, such as an application link or a contact method. That is what lets you track more than scans. You can also see how many visitors take the next step in each market.
Use readable URLs
Choose a URL structure that tells you the market at a glance, for example yoursite.com/hire-icu-nurse-market-1 and yoursite.com/hire-icu-nurse-market-2. Plain, consistent naming saves time when you read reports later.
Step 4: Track Scans and Submissions by Market
Once the cards are in mailboxes, review QR scans and landing-page traffic separately for each market.
Record the same measures for every market
- Total QR scans
- Unique visitors to the landing page
- Completed form submissions or other applications
- Downstream actions, such as phone calls, scheduled interviews and hires
Scans and landing-page traffic are what the campaign itself reports. Later actions like interviews and hires usually come from your own applicant tracking and recruiting records, so match them back to the market they came from.
Compare markets side by side
Put the markets in one table with identical columns so patterns are easy to see. A market with scans but few submissions points to a different problem than a market with few scans at all.
| Market | Pieces mailed | Scans | Visitors | Submissions |
|---|---|---|---|---|
| Market 1 | Your count | Your count | Your count | Your count |
| Market 2 | Your count | Your count | Your count | Your count |
Calculate response per piece mailed
For each market, divide scans (or submissions) by the number of pieces mailed in that market. This shows which markets produced the most activity for each card sent, which a raw count cannot do when markets differ in size.
Step 5: Analyze Market Performance and Decide Next Steps
Compare markets after responses have had enough time to arrive, because early numbers often understate what a campaign will produce.
Identify strong and slow markets
Rank markets by response per piece mailed and by the quality of the candidates who came through. Look at both. A smaller market that produces a qualified interview may matter more than a larger market with casual scans.
Act on strong markets
In markets that respond well, consider repeating the campaign to deepen the candidate pipeline, or expanding the audience in the next round.
Review weak markets before reacting
In slower markets, review the license type, specialty and boundary you chose, the audience size and local conditions. A market with a very small eligible pool may call for adjusted expectations or a different specialty focus. Weak response does not automatically mean the message failed.
Keep a record
Write down the results by market. That record becomes your reference for planning the next multi-market campaign and for deciding which market to prioritize for your next hard-to-fill role.
Step 6: Conduct a Post-Campaign Debrief by Market
Hold a short debrief when the campaign closes, and review it market by market rather than as one total.
Connect scans to outcomes
Match scan and visit data to interviews and hires. Many scans with few submissions can point to a landing-page problem or an audience mismatch. Few scans can point to a targeting issue or a small eligible pool.
Note outside factors
Write down anything local that may have affected a market, such as competing postings, seasonal hiring patterns, economic conditions or candidates moving in or out of the area.
Feed lessons into the next round
Use what you learned to refine audience criteria, the message or the follow-up plan for each market. Change one thing at a time where you can, so you know what caused any difference.
Key Differences From Single-Market Tracking
Single-market tracking pools every response into one count, while multi-market tracking keeps each location's data separate and comparable.
| Area | Single market | Multiple markets |
|---|---|---|
| QR codes | One | One per market |
| Landing pages | One | One per market, same template |
| Card design and branding | One design | The same design in every market |
| Reporting | One combined result | Results isolated by market |
| Upfront planning | Lighter | More, to define and label each market |
The extra planning is the cost of the comparison. The comparison is where the value sits, because it shows where to invest recruiting effort in the next campaign and where to change approach.
In our view, this is the main reason to run a multi-market campaign through a managed service. The card stays consistent while targeting, delivery and response tracking are organized by geography.
Planning a campaign across more than one market? We can walk through how markets, QR codes and landing pages would be set up for your open roles. Book a 15-minute call
Sources
- U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, for general background on healthcare occupations and how they are defined.
- United States Postal Service, for general information on mail delivery and postal requirements.
- QR Code.com, from the QR code developer Denso Wave, for general background on how QR codes work.
Enjoyed this? There's more from RecruitCard.
Book a 15-minute call →